Privacy Policy

Tp999 Privacy Policy — How We Protect Your Information

Your privacy is our top priority at tp999. On this page, we clearly explain which information we collect, how it is used, and what steps we take to keep your data secure.

Last Updated: January 2026
Our commitment
  • Your information is never sold
  • All data protected with SSL encryption
  • Payment security compliant with PCI-DSS standards
  • You can request deletion of your information

1. Introduction

Tp999 is a trusted online gaming platform built with Bangladeshi players in mind. We understand how much your personal information matters to you. That is why our privacy policy is designed with full transparency — no complex legal jargon, no hidden terms.

This privacy policy applies when you use tp999's website, mobile app, or any of our other services. By using our platform, you are considered to have agreed to this privacy policy. We encourage you to read it carefully before registering.

Tp999 is always committed to keeping your experience safe, transparent, and enjoyable. Protecting your privacy is not just a legal obligation for us — it is an ethical responsibility. We believe that when you know exactly how your information is being used, you can play with complete peace of mind.

📌 Important: This privacy policy may be updated at any time. For significant changes, you will be notified by email or through a platform notification. Continued use of the service after any changes constitutes acceptance of the updated policy.

2. What Information We Collect

Tp999 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We never collect data that is not needed.

Data Type Example Why We Collect It
Identity Information Full name, date of birth, NID number For KYC verification and age confirmation
Contact Information Email, phone number Account security & notifications
Financial information Mobile Banking number, bank account Payment Processing
Device & Log Information IP address, browser, OS Security Monitoring & Fraud Prevention
Gaming Activity Bet history, wins & losses Responsible Gaming & Service Improvement
Cookie data Session Information, Preferences To Improve User Experience

The most important information is what you provide directly when registering. Beyond that, certain technical data is collected automatically as you use the platform. Some information may also come from third-party services such as payment gateways — but only for the purpose of verifying transactions.

3. How Your Information Is Used

Tp999 uses your information only for the specific purposes listed below. Your data is never used outside of these approved purposes.

  • Account management: During registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals securely and to maintain transaction history.
  • Customer Support: To provide fast resolution of your complaints, questions, and issues.
  • Security & Fraud Prevention: To detect multiple accounts, prevent money laundering, and monitor suspicious activity.
  • Promotions & Bonuses: To send you relevant offers and promotions (only with your consent).
  • Service Improvement: To improve game quality, website speed, and overall user experience.
  • Legal compliance: To meet regulatory requirements and prepare financial reports.
  • Responsible Gaming: To detect unusual gaming patterns and alert you in time.

✅ Our Commitment: tp999 does not sell your information to advertising networks or data brokers. Your data is used solely to improve the quality of service you receive.

4. Data Sharing Policy

Tp999 does not share your personal information with third parties — except in a limited number of situations where it is strictly necessary. In those cases, we share only the minimum required information and ensure that all parties involved meet rigorous security standards.

Your information may be shared in the following cases:

  • Payment Providers: Solely to process transactions with Mobile Banking, Nagad, Rocket, or your bank.
  • KYC verification service: To confirm your identity with authorized verification agencies.
  • Law enforcement agencies: With authorities when required by a valid order or legal obligation.
  • Technology Partners: With technology service providers that support platform operations, under strict confidentiality agreements.
  • Game Software Providers: Minimum information required to verify game fairness.

All third parties that process data on behalf of tp999 are bound by confidentiality agreements and may not use your information for their own purposes. tp999 conducts regular audits of their operations.

5. Cookies Policy

Tp999's website uses cookies. Cookies are small data files stored in your browser that make your experience smoother and more personalized.

Cookies we use:

  • Essential cookies: To maintain login sessions and ensure site security — the site cannot function properly without these.
  • Functional cookies: To remember your language preference, theme settings, and game choices.
  • Analytics Cookies: To understand which pages on the site are most visited — this is entirely anonymous data.
  • Security Cookies: To detect suspicious activity and bot behavior.

🍪 Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain key features of the site to stop working.

Tp999 does not use third-party tracking cookies or cross-site tracking. Our analytics are limited strictly to our own platform.

6. Security Measures

Tp999 uses industry-leading technology to protect your information. Our security measures meet international standards and are regularly audited by independent third-party security experts.

  • SSL/TLS encryption: All information between your browser and our servers is secured with 256-bit encryption.
  • PCI-DSS compliance: We comply with the highest Payment Card Industry security standards.
  • Two-Factor Authentication (2FA): An added layer of security when logging into your account.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Data Masking: Sensitive information (such as bank account numbers) is partially masked when stored.
  • Access control: Only authorized personnel can access the required data.
  • Server Security: Our servers are protected by firewalls, intrusion detection systems, and 24/7 monitoring.

⚠️ Your Responsibility: tp999 will never ask for your password by email or phone. If anyone claims to be a tp999 representative and asks for your password, it is a scam — contact our support team immediately.

7. Data Retention Period

Tp999 does not store your information indefinitely. Each type of data has a defined retention period.

Data Type Retention Period
Account information (active) For the duration of active account
Transaction Records 5 Years (as required by financial regulations)
KYC documents 5 years after account closure
Gaming History 3 Years
Support Conversations 2 Years
Log Files & IP Information 90 Days
Cookies & Session Data Up to 30 Days

Once the retention period expires, data is automatically and securely deleted. However, if legal proceedings are ongoing, relevant data may need to be retained for a longer period.

8. Your Rights

As a tp999 member, you have clear rights over your own information. Below are your six key rights:

1

Right to Know

You have the right to know what information we hold about you. Submit a request to our support team and we will respond within 30 days.

2

Right to Rectification

If any of your information is incorrect, you can have it updated — either directly through account settings or by contacting support.

3

Right to Erasure

After closing your account, you can request that your personal data be deleted (except where retention is required by law).

4

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted — for example, opting out of marketing emails.

5

Right to Data Portability

You can request an export of your account information in a portable format (CSV/PDF).

6

Right to object

You have every right to object to marketing messages or certain types of data processing.

📩 To Exercise Your Rights: Contact the tp999 support team for any request. We commit to responding within 30 days. For complex requests, this timeframe may be extended up to 90 days.

9. Protection of Minors

Tp999 strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and your age is confirmed through a government-issued ID during the KYC process.

If a minor's information enters our system for any reason, we immediately close that account and delete all associated data as soon as we become aware of it. If a parent or guardian believes their child is using tp999, please contact our support team right away.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10. Contact

If you have any questions, complaints, or requests regarding this privacy policy, please contact our privacy team. We are able to respond in English.

Email support

For any privacy-related requests:
[email protected]

Live Chat

To access 24/7 Bangla Support
Use the live chat on the platform.

We typically respond within 24 hours. Complex privacy requests may take up to 30 business days.

Why Trust tp999

Our 6 commitments to protecting your information

Tp999 is more than just a gaming platform — we are your partner in digital security.

End-to-end encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No hacker or third party can access your data.

Your Data Is Never Sold

Tp999 never sells your information to advertising agencies or data brokers. Your data is used solely to improve the quality of service you receive.

Strict KYC verification

Every account is verified to ensure that only genuine adults can access the platform. This is for your protection.

Transparent Data Usage Policy

How your information is used is always clearly stated on this page. There are no hidden terms.

Regular Security Audits

Our systems are audited multiple times a year by independent security experts. Any vulnerabilities found are patched immediately.

24/7 Bangla Support

For any privacy questions or concerns, our Bengali-speaking support team is available around the clock to help.

Get started now

Join a Safe & Trusted Platform Today

Enjoy gaming on tp999 with your privacy fully protected. Our transparent policies, robust security measures, and dedicated support are always here to keep you safe.

By registering, you are considered to have accepted this Privacy Policy.

বাংলা